Shipping policy

Shipping Policy

We process and ship all orders with care to ensure timely delivery. Once your order has been shipped, you will receive a tracking number via email.

Please note:

  • Ssjewlers is not responsible for delivery delays, lost packages, or any issues that occur once the package has been accepted by the shipping carrier.

  • All delivery timelines provided are estimates and are not guaranteed.

  • In the event of a delay, loss, or delivery issue, please contact the shipping carrier directly using the tracking information provided.

For USPS shipments, you can file a claim or track your package here: https://www.usps.com/help/claims.htm

By placing an order with us, you acknowledge and agree to these shipping terms.